Turning on delivery and choosing who delivers

Turning on delivery for a location

Delivery is set up location by location in Settings › Locations, with the Delivery button. Because distances, prices and who delivers differ from one location to another, first pick a single location in the location selector; until then nothing can be edited.

The Delivery switch offers home delivery on that location's online ordering site. When it is off, the site does not offer delivery and no delivery sales are charged for that location. Click Save to apply the change.

Choosing who delivers

In Settings › Locations › Delivery, the Who delivers selector decides who takes that location's delivery orders to the customer:

• REN riders: the platform's riders receive and deliver the orders.
• Own staff: your team delivers; no rider is assigned and the kitchen ticket carries the customer's address.
• Sinqro: the order is sent to Sinqro as a Platómico Market order; the location must be connected to a Sinqro selling point.

If you never change this selector, the location keeps delivering exactly as it does today.

Why I cannot choose Sinqro

If you see the warning "Sinqro isn't available for this location yet: it has to be connected to Sinqro first" when saving in Settings › Locations › Delivery, the location is not yet connected to a Sinqro selling point. Nothing is saved: the location keeps whoever delivered before.

Connect the location to Sinqro first from Settings › Integrations and try again.