Delivery metrics and riders

Measure delivery times per location and fleet, manage riders and choose who delivers.

Updated on October 8, 2026

Delivery time and distance

Delivery metrics show delivery time and distance per location and per fleet. Open a location or a fleet to see its own breakdown over the selected dates.

Managing riders

Riders are managed under Delivery › Fleets: invite a courier by email, see their availability and open their profile for performance over time.

Choosing who delivers

Settings › Delivery decides who delivers your orders: the platform's riders, your own staff or an external fleet. A switch that cannot be applied explains why.

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